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Who can apply to participate in the Regulatory Sandbox?

Fintech startups, and licensed and /or unlicensed financial institutions offering innovative financial solutions that requires real-market testing, provided they meet the Sandbox’s eligibility requirements.

Does applying to the Regulatory Sandbox guarantee acceptance?

No. Submitting an application does not guarantee admission. Each application undergoes a structured assessment based on eligibility and alignment with objectives of the Regulatory Sandbox.

Where can I find the Regulatory Sandbox guidelines and supporting documents?

All guidelines, templates, and documents for the Regulatory Sandbox can be found in the Resources section of the Bank of Botswana Fintech Portal.

What is the Regulatory Sandbox, and how does it support fintech innovation?

The Bank of Botswana Regulatory Sandbox is a controlled testing environment that allows innovators to trial new financial products or services under regulatory supervision. It supports responsible experimentation while ensuring consumer protection and helping innovators understand regulatory expectations before scaling.

Who can I contact for support or further information?

For assistance or inquiries, users can reach the Bank of Botswana Digitalisation and Innovation Hub team through the “Contact Us” section or the official contact email provided on the site.

What other information is available on the Portal?

In addition to survey results, the Portal provides updates on regulatory initiatives, innovation trends, developments in the fintech sector, and resources relevant to the broader financial services sector.

How often is the dashboard updated?

The dashboard is updated annually based on the results of the Fintech Landscape Survey. 

Can users access data or insights from the Portal?

Yes. Users can view fintech survey results through a dashboard. Other fintech-related reports and resources will also be made available for viewing or download, where applicable.

How is my company’s data protected?

All submitted data is handled in accordance with data protection and confidentiality laws. Only aggregated data is published. 

Who can take part in the Fintech Landscape survey?

Both unlicensed and licensed entities in the financial services sector can participate in the survey.

What is the Fintech Landscape Mapping, and why is it important?

The Fintech Landscape Mapping is a survey conducted by the Bank of Botswana's Digitalisation and Innovation Hub to assess the diversity and trends within the local fintech ecosystem. The results help inform regulatory planning, innovation support, and strategic decision-making.

What is the purpose of the Bank of Botswana Fintech Landscape Mapping Portal?

The Portal is a platform that provides a general overview of the fintech landscape in Botswana. It supports the fintech landscape survey, provides access to findings of the survey, and serves as a resource hub for fintech-related information within the financial services sector.

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